Privacy Policy — JiliBet Casino Philippines

Last Updated: July 1, 2026 · Effective: July 1, 2026

This Privacy Policy explains how JiliBet Casino collects, uses, stores, and protects personal information of players in the Philippines, in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and PAGCOR guidelines.

1. Data Controller

JiliBet Casino operates as the data controller for all personal information collected through jilibet.com and its mobile application. For data privacy inquiries, contact our Data Protection Officer (DPO) at the address in the Contacts section.

2. Personal Data We Collect

Registration Information

When you create an account, we collect your mobile phone number, password (encrypted), date of birth, and confirmation of your 21+ age status in the Philippines.

Identity Verification (KYC)

To comply with PAGCOR regulations and Anti-Money Laundering (AML) requirements, we collect government-issued ID documents (passport, SSS, PhilHealth, UMID, Driver's License), proof of address, and a selfie for facial verification when processing withdrawals above certain thresholds.

Transaction Data

Deposit and withdrawal records including GCash transaction reference numbers, Maya transfer IDs, bank transfer details, amounts, dates, and associated payment method information.

Gameplay Data

Game history, session duration, bet amounts, wins, losses, and responsible gaming tool usage. This data helps us detect problem gambling patterns and comply with PAGCOR reporting requirements.

Technical Data

IP address, device type, browser type, operating system, cookies, and usage data collected automatically when you access JiliBet.

3. How We Use Your Data

We use your personal data to: provide gaming services and process transactions; comply with PAGCOR licensing requirements and Philippine law; verify your identity and prevent fraud; send service notifications (game results, transaction confirmations, account alerts); improve our platform and personalize your experience; provide customer support; conduct responsible gaming monitoring; and fulfill Anti-Money Laundering (AMLA) obligations under Philippine law.

We do not sell your personal data to third parties. We may share data with: payment processors (GCash/Maya) for transaction processing; PAGCOR as required by our gaming license; law enforcement agencies when legally required; technology providers who assist us in operating the platform (under strict data processing agreements); and fraud prevention and AML screening services.

5. Data Retention

Transaction and KYC records are retained for a minimum of 5 years as required by Philippine AMLA regulations. Account data is retained for the duration of your account plus 3 years. You may request deletion of data not subject to legal retention requirements by contacting our DPO.

6. Your Rights Under the Data Privacy Act

Under Republic Act No. 10173, you have the right to: be informed about how your data is used; access your personal data; correct inaccurate information; object to processing in certain circumstances; request erasure of data not subject to retention requirements; file a complaint with the National Privacy Commission (NPC).

National Privacy Commission: privacy.gov.ph

7. Cookies

JiliBet uses cookies and similar technologies. For full details, see our Cookies Policy.

8. Security

We protect your data using 256-bit SSL encryption, secure data centers, access controls, and regular security audits. Despite these measures, no internet transmission is 100% secure.

9. Contact

For privacy-related inquiries, contact us via our Contacts page. For complaints, you may also contact the National Privacy Commission of the Philippines.